SERVICE LIMITATIONS - TAKE THE TIME TO READ & BE PREPARED
The most successful moves occur when the shipper (you) fully understands The Movesmith's service limitations and prepares accordingly. Thus to ensure a smooth move, please adhere to the following policies. Failure to adhere to such policies will result in the The Movesmith's refusal to transport. This is necessary in order to protect your belongings from unsafe handling and transport, allows the The Movesmith to best adhere to the estimate provided and stay within the laws set forth by the PA PUC and FMCSA.
- BE COMPLETELY PACKED PRIOR TO MOVING DAY. ABSOLUTELY NO UNPACKED, LOOSE, FRAGILE OR MISC. ITEMS ARE PERMITTED ON THE MOVESMITH'S TRUCKS. BOXES/BINS MUST BE SEALED AND LABELED WITH DESTINATION IN MIND! THE MOVESMITH CANNOT TRANSPORT ANY OPEN OR EXCESSIVELY DAMAGED BOXES/BINS. Everything that is not furniture must be packed in boxes/bins with the exception of TV's (boxed by The Movesmith) and floor lamps (shade and bulb packed by client, base wrapped by The Movesmith). This includes, but is not limited to table lamps, photographs, art, toys, tools, electronics, plants, etc. The Movesmith does offer packing services, however you must make PROPER ARRANGEMENTS AHEAD OF TIME. Otherwise The Movesmith requires you move these items on your person. Furthermore, The Movesmith cannot be held responsible for items of extraordinary value (photo albums, family heirlooms, jewelry, passports, electronics, fine china, currency, memorabilia, etc.) and suggests you move them on your person.
- ALL DRAWERS MUST BE COMPLETELY EMPTY - NO EXEMPTIONS!
- The Movesmith is prohibited from the movement of hazardous or combustible items such as fuel, propane tanks, firearms, ammunition, paint, and aerosols. The shipper MUST REMOVE PROPANE AND DRIP PANS FROM GRILLS AND DRAIN THE FUEL FROM ANY POWER EQUIPMENT to be transported by The Movesmith. The Movesmith is prohibited from moving any liquids given their potential for leaking.
- Basic DISASSEMBLY and REASSEMBLY is included. This covers beds, tables, mirrors attached to dressers, desks and china cabinets. If you have any questionable items, please bring them to The Movesmith's attention prior to the move so The Movesmith can coordinate with third party if necessary. The Movesmith CANNOT REASSEMBLE CRIBS NOR DISASSEMBLE OR REASSEMBLE ANY EXERCISE EQUIPMENT. The Movesmith CANNOT DISCONNECT OR RECONNECT ANY APPLIANCES. PLEASE THAW AND DRAIN APPLIANCES that are to be transported by The Movesmith. PLEASE DISMOUNT TV's FROM THE WALL. Please advise The Movesmith of any necessary door removal prior to the move date.
- See The Movesmith's full list of SERVICE LIMITATIONS
- For additional information, please visit The Movesmith's FAQ PAGE
AGREEMENT
I accept this quote/order for service. This quote is based on articles and services listed herein. Should you discover any changes in the scope of your work, please communicate them to us immediately and the charges will be adjusted accordingly. Final charges will be based on the actual services and materials required to complete your relocation. In the event unknown additional services are required, these costs will be in addition to the amount stated. Such services and applicable charges will be based upon the tariff rates in effect on the date of this estimate. This estimate is valid for 30 days from the date of issue. The Bill of Lading, presented on moving day, will serve as the official contract between parties.
HOURLY RATES
The hourly rate starts upon arrival at the origin and ends at the completion of the move. All hourly moves are subject to a 3 HOUR MINIMUM CHARGE. Any work performed beyond 3 hours is prorated to the next quarter hour. Hourly rate moves are also subject to a 'Travel Fee' that covers travel time, truck use, fuel, tolls, etc.
The hours stated in the quote is the amount of time we anticipate the move taking. You will be billed for the actual time worked or a minimum of 3 hours. Please allow +/- 90 minutes to account for unpredictable circumstances such as lack of preparedness, unforeseen inventory, difficult access, long walks, unreserved elevators, traffic, weather, etc.
KNOW YOUR RIGHTS
The Movesmith is committed to the legal and responsible handling of your household goods. Please be advised that all government mandated consumer information can be found here.
PROTECTION FOR YOUR BELONGINGS
$10K FULL REPLACEMENT VALUE PROTECTION is included in your move with additional limits available. This option covers repairs, replacement, or full reimbursement with depreciation, minus the $250 deductible. The Movesmith will pay for the full cost of repairs if damage occurs while in our care and custody, up to the dollar amount of valuation selected. If the item cannot be repaired, we will replace it exactly or with a like item if the exact item is no longer available. If the item cannot be repaired or replaced, The Movesmith will pay you cash based on the current replacement cost pending proof of value, and after application of the deductible.
PARTICLE/CHIP BOARD FURNITURE - Most manufacturers of this type of furniture suggest these items should not be moved once assembled. They are designed to be assembled just one and are not made to withstand the rigors of transportation. Due to this fact, such items are more susceptible to damage, regardless of the care taken in moving. Because of this please understand The Movesmith is not liable for any damage due to inherent weakness.
CLAIMS - In the event of loss or damage, you must submit a claim via online form found here. All claims must be filed in writing, within 30 days of the date of delivery to the residence. Please do not discard or repair any damaged items without authorization from The Movesmith, as The Movesmith reserves the right to inspect all items. The packing containers and material should be saved in the event of concealed packing damage, and if possible, the item should be left in the carton for the The Movesmith's inspection.
TERMS OF PAYMENT
For long distance moves, a 50% deposit is required upon booking. All long distance deposits become non-refundable within 2 weeks of the confirmed date. For local moves, a change fee of $250 will be charged to all date changes or cancellations within 2 weeks of the confirmed date. The balance of payment is due in its entirety upon completion of your move. Payment can be made by cash, check, EFT, or debit/credit card (+3%). A $50 fee will be charged for all returned checks. A 5% late fee will be accessed to any payments made after the day of delivery. An outstanding balance over 30 days old will be sent to collections.
The most successful moves occur when the shipper (you) fully understands The Movesmith's service limitations and prepares accordingly. Thus to ensure a smooth move, please adhere to the following policies. Failure to adhere to such policies will result in the The Movesmith's refusal to transport. This is necessary in order to protect your belongings from unsafe handling and transport, allows the The Movesmith to best adhere to the estimate provided and stay within the laws set forth by the PA PUC and FMCSA.
- BE COMPLETELY PACKED PRIOR TO MOVING DAY. ABSOLUTELY NO UNPACKED, LOOSE, FRAGILE OR MISC. ITEMS ARE PERMITTED ON THE MOVESMITH'S TRUCKS. BOXES/BINS MUST BE SEALED AND LABELED WITH DESTINATION IN MIND! THE MOVESMITH CANNOT TRANSPORT ANY OPEN OR EXCESSIVELY DAMAGED BOXES/BINS. Everything that is not furniture must be packed in boxes/bins with the exception of TV's (boxed by The Movesmith) and floor lamps (shade and bulb packed by client, base wrapped by The Movesmith). This includes, but is not limited to table lamps, photographs, art, toys, tools, electronics, plants, etc. The Movesmith does offer packing services, however you must make PROPER ARRANGEMENTS AHEAD OF TIME. Otherwise The Movesmith requires you move these items on your person. Furthermore, The Movesmith cannot be held responsible for items of extraordinary value (photo albums, family heirlooms, jewelry, passports, electronics, fine china, currency, memorabilia, etc.) and suggests you move them on your person.
- ALL DRAWERS MUST BE COMPLETELY EMPTY - NO EXEMPTIONS!
- The Movesmith is prohibited from the movement of hazardous or combustible items such as fuel, propane tanks, firearms, ammunition, paint, and aerosols. The shipper MUST REMOVE PROPANE AND DRIP PANS FROM GRILLS AND DRAIN THE FUEL FROM ANY POWER EQUIPMENT to be transported by The Movesmith. The Movesmith is prohibited from moving any liquids given their potential for leaking.
- Basic DISASSEMBLY and REASSEMBLY is included. This covers beds, tables, mirrors attached to dressers, desks and china cabinets. If you have any questionable items, please bring them to The Movesmith's attention prior to the move so The Movesmith can coordinate with third party if necessary. The Movesmith CANNOT REASSEMBLE CRIBS NOR DISASSEMBLE OR REASSEMBLE ANY EXERCISE EQUIPMENT. The Movesmith CANNOT DISCONNECT OR RECONNECT ANY APPLIANCES. PLEASE THAW AND DRAIN APPLIANCES that are to be transported by The Movesmith. PLEASE DISMOUNT TV's FROM THE WALL. Please advise The Movesmith of any necessary door removal prior to the move date.
- See The Movesmith's full list of SERVICE LIMITATIONS
- For additional information, please visit The Movesmith's FAQ PAGE
AGREEMENT
I accept this quote/order for service. This quote is based on articles and services listed herein. Should you discover any changes in the scope of your work, please communicate them to us immediately and the charges will be adjusted accordingly. Final charges will be based on the actual services and materials required to complete your relocation. In the event unknown additional services are required, these costs will be in addition to the amount stated. Such services and applicable charges will be based upon the tariff rates in effect on the date of this estimate. This estimate is valid for 30 days from the date of issue. The Bill of Lading, presented on moving day, will serve as the official contract between parties.
HOURLY RATES
The hourly rate starts upon arrival at the origin and ends at the completion of the move. All hourly moves are subject to a 3 HOUR MINIMUM CHARGE. Any work performed beyond 3 hours is prorated to the next quarter hour. Hourly rate moves are also subject to a 'Travel Fee' that covers travel time, truck use, fuel, tolls, etc.
The hours stated in the quote is the amount of time we anticipate the move taking. You will be billed for the actual time worked or a minimum of 3 hours. Please allow +/- 90 minutes to account for unpredictable circumstances such as lack of preparedness, unforeseen inventory, difficult access, long walks, unreserved elevators, traffic, weather, etc.
KNOW YOUR RIGHTS
The Movesmith is committed to the legal and responsible handling of your household goods. Please be advised that all government mandated consumer information can be found here.
PROTECTION FOR YOUR BELONGINGS
$10K FULL REPLACEMENT VALUE PROTECTION is included in your move with additional limits available. This option covers repairs, replacement, or full reimbursement with depreciation, minus the $250 deductible. The Movesmith will pay for the full cost of repairs if damage occurs while in our care and custody, up to the dollar amount of valuation selected. If the item cannot be repaired, we will replace it exactly or with a like item if the exact item is no longer available. If the item cannot be repaired or replaced, The Movesmith will pay you cash based on the current replacement cost pending proof of value, and after application of the deductible.
PARTICLE/CHIP BOARD FURNITURE - Most manufacturers of this type of furniture suggest these items should not be moved once assembled. They are designed to be assembled just one and are not made to withstand the rigors of transportation. Due to this fact, such items are more susceptible to damage, regardless of the care taken in moving. Because of this please understand The Movesmith is not liable for any damage due to inherent weakness.
CLAIMS - In the event of loss or damage, you must submit a claim via online form found here. All claims must be filed in writing, within 30 days of the date of delivery to the residence. Please do not discard or repair any damaged items without authorization from The Movesmith, as The Movesmith reserves the right to inspect all items. The packing containers and material should be saved in the event of concealed packing damage, and if possible, the item should be left in the carton for the The Movesmith's inspection.
TERMS OF PAYMENT
For long distance moves, a 50% deposit is required upon booking. All long distance deposits become non-refundable within 2 weeks of the confirmed date. For local moves, a change fee of $250 will be charged to all date changes or cancellations within 2 weeks of the confirmed date. The balance of payment is due in its entirety upon completion of your move. Payment can be made by cash, check, EFT, or debit/credit card (+3%). A $50 fee will be charged for all returned checks. A 5% late fee will be accessed to any payments made after the day of delivery. An outstanding balance over 30 days old will be sent to collections.